CMPTL and Salesforce accelerate enterprises in their journey to be a cloud-based customer centric organization. We deliver engaging customer experiences, drive smarter business decisions and co-create new business opportunities.
CMPTL accelerates time to value from Salesforce for enterprises. We leverage the Design Thinking approach to spot the most compelling opportunities for them to improve and create completely new personalized customer experiences. With deep automation, guided by predictive insights, we help them build and drive the processes and campaigns they need to bring these experiences to life in quick, smart iterations. This allows even large organizations to build in the capabilities to rapidly innovate, create new engagement models and device more agile ways to put their customers at the center of everything they do.
Design Thinking–led opportunity spotting and transformation blue printing, CRM roadmap charting, process framework building and global templates to build more relevant customer value chains
Faster time to market through smart development platforms like AgilePro and rapid delivery frameworks such as Adaptive Iterative Methodology.
TARGET framework and migration suite for deeply automated, seamless migration and integration of the CRM from any package (on premise / cloud) into Salesforce.com. Leverage out-of-the-box features, and ready process frameworks for quick wins. RoI analysis, end-to-end migration and framework to provide a robust value realization model for migration from legacy to the cloud environment.
360-degree application support for managing incidents, capability and availability, along with service. Factory Force, a smart shared services model to achieve scale and predictable TCO for the application support of the Salesforce ecosystem. Optimizing support processes through CMPTL AI and Automation platforms.
Our team of domain / industry experts, advisory consultants, data scientists, and architects bring a comprehensive view of how Salesforce Services can help enhance your bottom line and how you can use your strategic IT assets.
"Creative Mediapulse were extremely quick in delivering a very desirable model that helped me save time and money"Neil Smith
"We are progressing well on our website project. The final product is shaping up to our expectations. Keep up the good work"Zubair Haider
Man years of Design